Your Practice’s Vital Signs III

So you have tracked the vital signs for you practice for a period of time and  even made some colorful graphs, now what?  Now it is time to create an “action plan“.  Ask yourself,  ”What is going well and what is the practice doing that is producing this success?”  And, “what areas need to be improved and what can we do to fix them?”  The answers to those question will give you the necessary information to create an action plan complete with a time line for completion.

In my practice we reviewed the graphs for the practice on a monthly basis in a staff meeting.  We addressed the issues affecting our success or lack of success and made an action plan for the month that would either reinforce success or correct statics headed in the wrong direction.  Many times when a graph is doing well, we fail to address what is causing the graph to move in a positive direct, consequently we fail to reinforce those actions and the graph flattens out over time.  I found that addressing the vital signs of the practice at a staff meeting served two purposes: 1. The staff had answers that I would have never thought of on my own and 2.  As I involved the staff in the solutions, they felt a feeling of ownership which helped everyone feel part.  We were all on the same team and moving a statistic upward is a team project. 

If you are having problems managing your ”numbers” give  DentistCEO call and I can help you not only understand your “vital signs” but use them to help your practice reach new heights.